Job Description
Key functions will be Coordinate with branch sales team and support BSM Explain product details to customer and suggest scheme based on need analysis Conduct self gold valuation and inform gold loan amount. Manage external gold valuation process interacting with valuator making sure that the process is followed Update valuation details in system i.e. Gold portal and loan booking system Ensure loan processing completed within stipulated TAT.

Desired Candidate Profile
Graduate/Postgraduate. Follow up with delinquent customer and ensure that customer does not cross 30 DPD bucket Follow up with customer for timely interest collection Gold loan file disbursal in system this could be done by BOM for most Branches Custody of gold packets in the office, record it as per process Raise Payment Request Cheque Disbursement, record it as per process Arrange to send the complete file to COPS as per process. Manage Related MIS, interface with COPS, regional teams as might be required. Co-ordinate with central telecalling team for collections follow up for payments from overdue borrowers Customer Support Service as required.

Key Skills
Branch Sales,Gold Loan,Gold Valuation Need Analysis,Gold Loan Executive,COPS,Gold portal,loan booking,BSM,gold loan amount,Banking financial